Event Registration - Pennsylvania Water Environment Association
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Changes in Operations and Management in the New Post-Pandemic Era - Virtual Conference
11/3/2021
1:00 PM - 4:00 PM

Event Description
Changes in Operations and Management in the New Post-Pandemic Era – Virtual Conference
DEP Course ID # 8834 - Approved for 1.0 Hour Water & Wastewater Conference Credit

Presented by the PWEA Utility Management Committee
Wednesday, November 3, 2021 - 1:00pm to 4:00pm
Registration Deadline is October 22nd

This webinar will assist managers and operators in adjusting to the long-term effects from the pandemic.  Special emphasis will be on operations, technology, funding and budgeting, materials and contract procurement, human relations and diversity, and delinquencies.  Attendees will benefit from the panelists (which will include managers and consultants) who will translate their real-life experiences into helpful advice.

Conference Format: 
  • PWEA uses AnyMeeting webinar platform.  You will receive a webinar invitation email from the webinar software approximately one week prior to the webinar date. You'll need to download the AnyMeeting App in order to participate in the webinars (https://www.anymeeting.com/AccountManager/DownloadInstaller.aspx) OR you will be able to link to the webinars using the Chrome web browser (no other browser will work). The webinar link is specific for your use only, so do not share the link with anyone else - each registrant receives a unique link.  If the registrant's computer does not contain a microphone, a phone number and an access code will also be provided in order to hear and communicate with the instructors by phone while viewing PowerPoint slides on their computer monitor.  You will have an opportunity to ask the instructor questions and have group discussions.
  • The class will be held virtually in three consecutive sessions with a 10-minute break between each session. An email will be sent approximately one week in advance of the class. It will contain information needed to join the class.
Presenters:  
  • Mark Pickering, GHD (Moderator)
  • Mike Hiskey, AWWA
  • Dave Busch, Keystone Alliance Consulting, Inc.
  • Liesel Gross, Lehigh County Authority
  • Jess Rosentel, Capital Region Water
  • Jason Coyle, ARRO Consulting Inc.
Agenda:
1:00pm    Welcome - Review Agenda and CE Requirements - Mark Pickering
1:05pm    Change Management - Mike Hiskey
                This session will explain the practice of change management, introduce various change models/frameworks, and describe how values based change
                management helps people and organizations adopt new processes or technology.

1:25pm    Finance and Small Systems - Dave Busch
                The focus of this session is how to manage finances and delinquencies in these changing times, with an emphasis on small authorities with small budgets. 
1:45pm    Large Systems Changes - Liesel Adams
                This session looks at changes from a larger regional authority perspective, with a focus on personnel and diversity.
2:05pm    Break
2:15pm    Poll #1 - Mark Pickering
2:20pm    Large Systems Changes - Jess Rosentel
                This session looks at changes from a larger authority perspective, with a focus on capital planning and contract procurement.
2:40pm    Small Systems Changes - Jason Coyle
                The focus on this session is in management and operation of a small system in these changing times.
3:00pm    Panel Discussion
                Based on questions provided by attendees through Chat
3:20pm    Break
3:30pm    Poll #2 - Mark Pickering
3:35pm    Panel Discussion
                Based on questions provided by attendees through the Chat
3:50pm    Closing Poll and Wrap-up - Mark Pickering
3:55pm    Conference Adjourns


Continuing Education: Transcripts for 1.0 DEP Water and Wastewater Conference Credit and/or for 2.5 continuing education hours will be emailed after successful completion of the conference. 

This conference is limited to 90 participants.  Thanks to our sponsors, there is no cost to register for the conference.  However, registration is required in order to participate.

Thank you to the following companies who sponsored this virtual conference: